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Need some help?

Search our knowledgebase, register a ticket for product support or contact us for pre-purchase or sales questions

Knowledgebase

Click Here to visit our knowledgebase

Search our knowledgebase for product documentation and FAQs

For Users

Need support for our themes?

If you are a free or premium theme user of Firefly Themes, you can submit your support tickets here. We reply to support tickets from paid customers before free users. Please go through our knowledgebase first before submitting a ticket.

Submit a ticket

Priority Email Users

Want your support tickets answered before anyone else?

If you are looking for quicker, more in-depth support for Firefly Themes' products, then priority support is for you. We will respond to Priority Support via email with highest priority before basic support tickets.

Become a priority user

Pre-purchase Question

Got a pre-purchase question about one of our extensions, bundle or priority support?

Click Here

Sales Questions

If you need help with any sales related questions, please fill up the form with your queries here.

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Hire Us

If you need help beyond the scope of our support, fill out a request for custom work.

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