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For Users

Need support for our themes?

If you are a free or premium theme user of Firefly Themes, you can submit your support tickets here. We reply to support tickets from paid customers before free users. Please go through our knowledgebase first before submitting a ticket.

Submit a ticket

Priority Email Users

Want your support tickets answered before anyone else?

If you are looking for quicker, more in-depth support for Firefly Themes' products, then priority support is for you. We will respond to Priority Support via email with highest priority before basic support tickets.

Become a priority user