If you’re using a Mac and do not find zip file but parts of theme file, this is because zip files automatically get unzipped on Mac when you download them. Please perform following steps so your zip files do not open automatically after you download them: Open Safari Click Preferences Under the General tab, uncheck the option Open…Continue reading … How to Fix Safari Automatically Unzip Files

Slider Advance Options These options are only available in pro version of the theme. Here is how you add it to your website. Goto Appearance-> Customize-> Sortable Sections-> Slider -> Slider Advance Options. you can change following: Transition Speed – Duration of transition between slides (in ms) Transition Effect – Transition effect. Can be “slide”,…Continue reading … Advanced Options in Slider

In our pro themes sections, in Appearamce=> Customiuze=> Sortable Sections, you can select section types where you can select which type of page or post or product you can use to showcase the items in section. You can Select following different following different types of Section Types. Section Types Post: You can select any post…Continue reading … What are section types in themes(Pro themes)

Icons not loading after adding Elementor plugin Our theme uses latest version of Font Awesome v5.12.x or later. Elementor by default uses Font Awesome v4.7.x, this causes plugin conflict. To rectify this issue, You can use following methods: Easy/Plugin Method Install Font Awesome WordPress Plugin. The icons will start working as soon as you install…Continue reading … Icons not loading after adding Elementor plugin

Finding your license key Goto https://fireflythemes.com/my-account Click on View Details and Downloads of the item you want to check license key of You will find your license key here. Adding your license key in theme If you have followed all the steps on initial installation phase opf the theme, then this step is not necessary..…Continue reading … Finding and Adding You License Key

Do you offer free trials? We do not offer trial versions of our pro themes. However, we do have a 15-days refund policy, which allows you to purchase any of our premium themes completely risk-free. After the purchase, you have up to 15 days to determine if our theme is right for you. If you…Continue reading … Do you offer free trials?

Our themes are licensed for one year at a time. After that, you may renew your active license. What happens if a license is not renewed? Automatic security and feature updates will be discontinued. The download link in your account will be unavailable. You will no longer have access to technical support for the item.…Continue reading … License Renewal

Demo Import for Free Themes Because of the restrictions imposed by WordPress.org about importing demo (more info) by the Theme Review Team, in free version of the theme, please follow following steps to generate demo. Note: Install Contact Form 7 Plugin to import contact form, MC4WP: Mailchimp for WordPress for footer newsletter. These plugins are optional. Download your…Continue reading … Demo Import for Free Themes

Importing demo In case you skipped the importing demo on Setup stage or want to import a new demo, you can use following steps to import demo content. Note: Install Contact Form 7 Plugin to import contact form, MC4WP: Mailchimp for WordPress for footer newsletter. These plugins are optional. Install One Click Demo Import plugin…Continue reading … Demo Import for Premium Themes

First Time Setup Wizard First Time Setup wizard sets up your theme with child theme, license key and demo content. As soon as the theme is activated from Appearance > Themes, one time setup wizard will be initiated if the theme is activated for the first time. The setup wizard has following stages: Step 1:…Continue reading … First Time Setup Wizard

Social icons can be easily added to our theme . You just have to create a custom menu, and add your social media links as menu links to it. Create Social Icons menu Go to Appearance->Menus in your WordPress Backend Click on create a new menu. Then insert a menu name like Social Icons to…Continue reading … How to add Social Icons Menu?